During our hunt for a house in a new locale and
state, and for the associated services that any newcomer needs, we encountered
a wide variety of web sites. At the risk
of seeming to be a grumpy old curmudgeon, here are business classifications in
which it seems to be illegal to have a web site that gives useful or complete
information:
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Self-service storage facilities
-
Banks.
There is very little online differentiation, and it often seems the only
difference is the name on the online masthead.
As an industry veteran, I also cannot fathom why there is not one bank
in each market that attempts to educate consumers about financial matters
online.
-
Cable companies, in particular Morris
Broadband of Hendersonville. Unlike our
cable service in Hilliard (3 options), Hendersonville’s is a monopoly. Nobody to whom we spoke in town was at all
pleased with the service or broadband quality.
When we stopped in one afternoon to obtain pricing, the CSR had to write
the various prices on a piece of scrap paper.
The reason? The reprint of their
pricing brochures was late in being finished at the printer’s. This is borderline scary – a cable company
that does not understand the concepts of internet and print-on-demand. We may be sorely disappointed in our
so-called internet “service” for years.
We are rapidly finding that this area is a relative
wasteland when it comes to website availability or usefulness. Even sites such as Emily’s List have a major
paucity of participation and useful information.
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